Frequently Asked Questions
Why should I join the Local Bestie community?
Simple. If you love the idea of finding thousands of amazing deals and offers at your favourite local businesses, whether they be a cafe, restaurant, salon, or one that's full of fun and activities, join us! Support local businesses and take advantage of the exclusive deals they're offering you via our exciting Local Bestie platform!
Is it free to join Local Bestie?
Yes, absolutely!
It's free to join the Local Bestie community and you'll instantly be able to start enjoying thousands of offers and promotions created by local businesses for you. Simply create an account today right here and get set to discover many amazing local businesses waiting to welcome you.
It's free to join the Local Bestie community and you'll instantly be able to start enjoying thousands of offers and promotions created by local businesses for you. Simply create an account today right here and get set to discover many amazing local businesses waiting to welcome you.
How do I place an order on Local Bestie?
Very easily. Simply visit any business listed on the Local Bestie platform and use the Local Bestie application when it's time to pay your bill. When you do, you'll enjoy exclusive offers and be rewarded with bonus Local Bestie rewards. Paying your next restaurant bill or salon visit is easy on Local Bestie, and better yet, is a safe and contactless payment experience!
Do I really get rewards on every Local Bestie purchase?
Yes, you most certainly do!
Local Bestie rewards every purchase you make by giving you Local Bestie points on every $ you spend at all of the businesses listed on our platform. You can then turn your reward points into Cash Vouchers that you can spend at any business listed on Local Bestie.
Local Bestie rewards every purchase you make by giving you Local Bestie points on every $ you spend at all of the businesses listed on our platform. You can then turn your reward points into Cash Vouchers that you can spend at any business listed on Local Bestie.
How long is my Coffee Pass and Premium Membership valid for?
Great question!
Both your Coffee Pass and Premium Membership are valid for one full year from date of purchase, so you have lots of time to enjoy the many benefits. If you have a similar love for coffee like our Support Team you'll probably find you'll finish your Coffee Pass within a week and then want to order another one! Thanks to our Coffee Pass, enjoying a cup of coffee has never been so easy!
Both your Coffee Pass and Premium Membership are valid for one full year from date of purchase, so you have lots of time to enjoy the many benefits. If you have a similar love for coffee like our Support Team you'll probably find you'll finish your Coffee Pass within a week and then want to order another one! Thanks to our Coffee Pass, enjoying a cup of coffee has never been so easy!
Does Local Bestie offer delivery on my orders?
Local Bestie currently does not offer delivery on products or services sold on our platform. Our focus is on providing Local Besties with great offers that they can redeem in person when visiting the incredible businesses listed on our platform. Plus, we offer so much more than food on our platform, so we can't exactly deliver a discounted round of golf or an amazing hair and nail package to your home for you to enjoy. While our team at Local Bestie have many talents, performing miracles is sadly not one of them... not yet anyway!
A local business listed on Local Bestie declined my order.
We're sorry to hear you had this experience and would love to find out more! Please reach out to us by contacting our Support Team here and let us know the name of the business and what happened. We'll make it right so that it doesn't happen to you again!
I have an issue with an order, what do I do?
Simply put, contact us here. Like you, our Support Team is local, and are ready to help you resolve your issue. Reach out, let us know the Order # and the problem you are experiencing and we'll get to work resolving the issue.
How to delete your data collected from third-party websites?
When you visit our website by "clicking" from a third-party website, we will collect your profile picture, name and email. You can delete this information on the Account Edit page.
Still have questions?
Our support team is always ready to help. Reach out to us via email or through the app.
Contact Support